Gap Analysis Study was commissioned in 2017 with a view to identifying the gaps, if any, between the local employers' requirements and expectations of English language competencies of their employees, and the local employees' self-perceived English language competencies. The Study involved two phases. In-depth interviews and focus group discussions were carried out with 40 employers and 20 employees in Phase I, whereupon a questionnaire survey was conducted with around 100 employers and 1000 employees in Phase II.
To track the changes of the language landscape of Hong Kong, SCOLAR commissioned the Census and Statistics Department to study the use of language of the people of Hong Kong through Thematic Household Survey in 2012, 2015, 2018 and 2021 respectively. Findings can be found in the Thematic Household Survey Reports published by the Census and Statistics Department.
The Study, involving both quantitative and qualitative elements, examined the problems and challenges of working adults of different age and occupation in the use of language at the workplace of Hong Kong. The Study covered both employers and employees across five major industry sectors in Hong Kong which involved more than half of the working population of Hong Kong. The five industry sectors were transport and logistics, retail, banking, import and export, and hospitality.