辦公室行政 - 跟進未接來電
職業英語對話
Receptionist:Hello! How can I help you?
Customer:Is this Global Logistics?
Receptionist:Yes.
Customer:I called your number many times but nobody answered. You know, I called yesterday morning, then early in the afternoon, and...
Receptionist:Sorry, may I know how…
Customer:Sorry, I just want to bring this document to your Accounts Manager.
Receptionist:Now I understand. Sure, let me do it for you.
Customer:Oh thanks.
Receptionist:It's my pleasure. Goodbye.
員工:你好!我有甚麼可以幫你?
顧客:是Global Logistics嗎?
員工:是的。
顧客:我已來電多次,但無人接聽。你知道嗎,昨天早上、下午我一直都在打電話,還有……
員工:不好意思,請問……
顧客:對不起,我只想把這個文件交給你們的會計經理。
員工:我明白了。當然可以,讓我為你辦妥。
顧客:謝謝。
員工:不用客氣。再見。
