辦公室行政 - 跟進未接來電

職業英語對話

Receptionist:Hello! How can I help you?
Customer:Is this Global Logistics?
Receptionist:Yes.
Customer:I called your number many times but nobody answered. You know, I called yesterday morning, then early in the afternoon, and...
Receptionist:Sorry, may I know how…
Customer:Sorry, I just want to bring this document to your Accounts Manager.
Receptionist:Now I understand. Sure, let me do it for you.
Customer:Oh thanks.
Receptionist:It's my pleasure. Goodbye.

員工：你好！我有甚麼可以幫你？
顧客：是Global Logistics嗎？
員工：是的。
顧客：我已來電多次，但無人接聽。你知道嗎，昨天早上、下午我一直都在打電話，還有……
員工：不好意思，請問……
顧客：對不起，我只想把這個文件交給你們的會計經理。
員工：我明白了。當然可以，讓我為你辦妥。
顧客：謝謝。
員工：不用客氣。再見。