物流業 - 解釋貨品延誤原因
職業英語對話
Logistics assistant:Good afternoon. How can I help you?
Customer:My boss ordered a shipment from Busan to Taipei yesterday. You know, it was supposed to depart at 5:25 p.m. and it should take about 2.5 days to get there. But so far, we...
Logistics assistant:Excuse me. But what can I do for you?
Customer:Oh sorry, almost forgot the shipping documents.
Logistics assistant:No problem. May I know the reference number, please?
Customer:Yes, yes, yes. Um, it’s 316-TG-6.
Logistics assistant:Okay. Just a minute. Right, here it is. The shipment was delayed due to the heavy storm in Busan.
Customer:I see. So when will the shipment arrive?
Logistics assistant:The estimated arrival date is 19th August. Sorry for the delay.
Customer:That’s fine. Thank you so much for your help.
Logistics assistant:You're most welcome
員工：午安。我有甚麼可以幫你？
客人：我的老闆昨天訂了一批貨物由釡山送往台北。它本應在下午5點25分起程，約兩天半後到達。但至目前為止，我們……
員工：不好意思，但我能為你做些甚麼？
客人：哦，對不起，幾乎忘記了運輸文件。
員工：沒問題。我可以知道參考編號嗎？
客人：是、是、是。嗯，316-TG-6。
員工：好吧，請稍候。對，就是這個。由於釜山的暴風雨，運輸被延遲了。
客人：原來是這樣，那麼貨物何時到達？
員工：預計到達日期為8月19日。抱歉耽擱了。
客人：可以。非常感謝你的幫忙。
員工：不用客氣。
