進出口業 - 回應提供折扣要求
職業英語對話
Buyer:Well, Mr Morrison. I'm afraid I have to say that your offer doesn't seem appealing enough to me. Could you give me a better quote? How about a higher discount as an introductory offer, instead of 5%? Mr Morrison, I'm really interested in building a long-term collaborative relationship with your company. I do hope to do more business with you in the future.
Salesperson:Uh…Ms Yu, let me check and see what I can do. Ms Yu, if you don't mind arranging your own insurance and transportation, I can lower the price to £16,500 FOB Hong Kong. And as a gesture of goodwill, I am prepared to offer you free samples of our wooden utensils. On top of that, if you make a 50% advance payment and settle the balance by cashier’s order or international money order within 15 days after the acceptance of the utensils, you'll get an additional 2.5% discount on the invoice value.
Buyer:Well, let me see. So, all together we're talking about a total discount of 7.5%, plus free wooden utensil samples, right?
Salesperson:Exactly. Please understand that we've done all we can do to give you the best quote. By the way, have you checked with our competitors? If you've got their quotes and compare theirs with ours, I'm sure you'll find our quote the most competitive in the market.
Buyer:Well, that's very impressive. How soon can you deliver the order?
Salesperson:Normally we can deliver it within 2 weeks, once your order reaches us.
Buyer:Perfect. I think we'll be ready to order in the next few days, most probably after I get my boss’ approval. Um…one last thing, I wonder whether I could have your new offer on paper.
Salesperson:Yes, sure. I'll send it to you first thing tomorrow. If you need more information about the price and availability of our products, just give me a ring.
客戶:Morrison先生,恕我直言,你的報價對我來說不夠吸引。你能給我一個更好的報價嗎?不如給一個更優厚的首次購買優惠,而不只是5%?Morrison先生,我是很有興趣與貴公司建立長期的合作關係。我期望能與你們有更多生意往來。
銷售員:于小姐,讓我看看我能做些甚麼。于小姐,如果你不介意自行安排保險和運送,我可以把價錢減至16,500英鎊,香港到岸價。為表誠意,我還會贈送免費的木製餐具樣本。除此以外,如果你能預繳50%的款項,並在收貨後的15天內以銀行本票或國際匯票繳付餘額,你可以獲得額外2.5%的發票價值折扣。
客戶:好的,讓我想一想。那麼,總折扣是7.5%,還有免費的木製餐具樣本,對吧?
銷售員:沒錯。希望你明白,我們已盡力為你提供最佳的報價。順帶一提,你有看過我們競爭對手的報價嗎?如果你把我們的報價與他們的比較,相信你會發現我們的報價是市場上最具競爭力的。
客戶:很有說服力。你需時多久發貨呢?
銷售員:一般我們會在收到你的訂單後兩週內發貨。
客戶:非常好。估計我們會在未來幾天內下單,應該就在我的老闆批准之後。還有最後一個問題,你能以書面形式提供新的報價嗎?
銷售員:當然可以。明天我會第一時間把它發送給你。如果你需要更多關於我們產品的價格和數量資訊,請致電給我便可以了。
