酒店及旅遊業 - 向住客提供協助

職業英語對話

Staff:Good morning. May I help you?
Guest:Good morning. I'm afraid I have lost my room key. Can I have a new one, please?
Staff:Certainly. May I have your name, please? I'll get you a new key.

員工：早晨，請問有甚麼可以幫你？
客人：早晨。我好像遺失了房間鑰匙。可以給我一條新的嗎？
員工：可以。請問可以提供你的名字嗎？我會給你新的鑰匙。