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酒店及旅遊業 - 為無人接聽的來電留言
職業英語對話

Staff:Good morning. This is Chris from Fairtan Hotel. How may I help you?
Guest:Good morning. I'd like to speak to a guest, Ms Lawson, in Room 2012, please.
Staff:May I ask who's calling, please?
Guest:Bob Jones.
Staff:Thank you, Mr Jones. And can I have the guest’s full name, please?
Guest:Mary Lawson.
Staff:Thank you. One moment, please. I'll put you through.
Guest:Thank you.
Staff:I'm sorry. No one answered the phone. Can I take a message?
Guest:Yes. Could you ask her to call me back?
Staff:Sure. Can I have your phone number, please?
Guest:It's 9307 2985.
Staff:9307 2985. Is that right?
Guest:That's right. Thank you very much.
Staff:You're welcome.

員工:早晨,歡迎致電Fairtan酒店,我是Chris,請問有甚麼可以幫你?
客人:早晨。我想和一位客人通電話,她是Lawson小姐,房間號碼是2012。
員工:請問可以提供你的名字嗎?
客人:Bob Jones。
員工:謝謝你Jones先生。可以提供客人的全名嗎?
客人:Mary Lawson。
員工:謝謝。請稍等,馬上為你轉接。
客人:謝謝。
員工:不好意思,電話沒有人接聽。需要留言嗎?
客人:好的。可否請你通知她回電給我嗎?
員工:沒問題。可以提供你的電話號碼嗎?
客人:9307 2985。
員工:9307 2985,對嗎?
客人:對。謝謝你。
員工:不用客氣。