Customer service representative:Morning. These are our new packages and latest specials in our Fun Park, resort, spa, restaurants and other outlets.
Customer:Oh, I see. They look really attractive.
Customer service representative:Are you looking for anything in particular?
Customer:Well, actually, I'd like to plan something special for my daughter's graduation.
Customer service representative:I see, something for your daughter. Right, may I know how old she is?
Customer:Oh, she's 21. She will be a university graduate soon.
Customer service representative:I see. What sort of activities do you prefer for this celebration?
Customer:Well, you've got me there. I’m not too sure. But I know she likes coming here with her friends even now.
Customer service representative:Alright, in that case… what does she study and what does she like? That may give us a clue.
Customer:Biology is her major and she loves animals. Maybe she wants to be a scientist or a veterinarian one day. We have 2 dogs. It would be nice if we could include them in this special event.
Customer service representative:Oh, in that case, may I suggest this Sunset Reception Package? The Seaside Restaurant is right next to our aquarium and animals are allowed in this open area restaurant. What do you think?
Customer:Oh, that sounds great. She'll like that. Can you tell me more about this package?
Customer service representative:Sure. Would you mind following me to that sitting area where I can show you more details and photos?
Customer:Thanks a lot for your help.
Customer service representative:You're most welcome. Here you go.
Customer:The venue looks perfect for a celebration.
Customer service representative:May I know which day you’d prefer and how many guests you are expecting?
Customer:I think it’s about 30, but I'll have to double check the date. It'll be late November.
Customer service representative:Alright. By the way, for your guests, we also have some souvenirs that could go very well with this vacation. Take a look at these little gifts with beautiful marine life design…

客戶服務代表：早晨，這些是最新的優惠套餐，包括我們的樂園、度假村、水療中心、餐廳和其他店舖。
顧客：明白。看來很吸引。
客戶服務代表：請問你是否在找一些特定目標呢？
顧客：其實，我想找一些特別的套餐為女兒慶祝畢業。
客戶服務代表：明白。對象是你的女兒。對了，她多大呢？
顧客：噢，她21歲，很快便大學畢業。
客戶服務代表：明白。你想怎樣慶祝呢？
顧客：你難倒我了。我也不確定。但我知道她直至現在也很喜歡和她的朋友一同來這兒。
銷售員：好的，那麼……她讀哪一科，喜歡甚麼呢？這可能會給我們一點提示。
顧客：她主修生物，喜歡動物。或許她將來會成為一名科學家或獸醫。我們有兩頭狗。如果我們的慶祝能把牠們包括在內就好了。
客戶服務代表：這樣的話，我會建議這個Sunset Reception套餐。海邊餐廳就在水族館旁邊，開放式的區域歡迎動物進內。你認為怎樣？
顧客：聽來真不錯。她會喜歡的。可以告訴我更多關於這個套餐的資料嗎？
客戶服務代表：當然可以。請跟我到那邊坐，讓我為你提供更多資料和照片。
顧客：非常感謝你的幫忙。
客戶服務代表：不用客氣。在這兒。
顧客：這場地很適合舉辦慶祝活動。
客戶服務代表：請問你想在哪一天慶祝？有多少位客人？
顧客：估計大概30人，日期方面我需要再確定。將會在11月下旬。
客戶服務代表：好的。順帶一提，關於你的客人，我們也可以送上切合這個假期的紀念品。看，這些以美麗海洋為設計主題的小禮物......