顧客服務業 - 提供餐廳資訊
職業英語對話
Staff:Good morning, madam. How may I help you?
Guest:Good morning. Do you know a Chinese vegetarian restaurant called Double Happiness?
Staff:Yes, it's very close. Just about a 5-minute walk. Go out of our restaurant and turn right. Walk past the church. Cross the zebra crossing and it's right in front of you.
Guest:Um, it sounds a bit difficult. Could you give me a map?
Staff:Certainly, madam. See, here we are. Go out, turn right, pass the church, which is here…
Guest:I see. That's the zebra crossing and this is Double Happiness Restaurant. Thank you very much.
Staff:It's my pleasure. Anything else?
Guest:Oh, by the way, do you think the staff there speak English? I want to book a table for this evening.
Staff:Um, that may be a bit difficult. Well, I'll do it for you if you like.
Guest:Sure. Oh, please do. A table for two, please.
Staff:Under your name? And what time?
Guest:Yes, please. Just leave my initials, J.T., 7:30 p.m., please.
Staff:All right. A table for two for J.T. at 7:30 p.m. tonight. Got it.
I'll be right back, madam
Guest:Thank you very much indeed. That’s very kind of you.
員工:小姐早晨。請問有甚麼可以幫你?
客人:早晨。你知道有間中式素食餐廳叫Double Happiness的嗎?
員工:對,離這兒很近,只需步行大約5分鐘就到了。走出餐廳、轉右,經過教堂,橫過斑馬線,它就在你的前方。
客人:好像很複雜。可以給我一張地圖嗎?
員工:當然可以。看,我們在這兒。走出去,轉右,經過教堂,就是這裡。
客人:明白了。這是斑馬線,這是Double Happiness餐廳。謝謝你。
員工:不用客氣。還有其他事情需要幫忙嗎?
客人:噢,順便一問,你知道那家店的員工可以說英語嗎?我想今晚預留一張枱。
員工:對他們來說可能有點困難。如有需要,我可以幫忙。
客人:太好了。請幫忙預留一張枱,兩位用。
員工:用你的名字留位嗎?請問甚麼時間?
客人:對。請用我名字的首個字母,J.T.,晚上7時30分。
員工:好的。今晚7時30分,J.T,一張枱,兩位。知道了,小姐請稍等。
客人:太謝謝你了。
