Telephone receptionist:Good morning. Avis Trading, Amy Wong speaking. Can I help you?
Guest:Could you put me through to Mr Smith, please?
Telephone receptionist:May I know what this is about?
Guest:I'm calling to make an appointment to see Mr Smith.
Telephone receptionist:Hold the line, please.
Guest:Thank you.
Telephone receptionist:I'm afraid Mr Smith's out at the moment. Would you like to leave a message?
Guest:When will he be back?
Telephone receptionist:He should be back in about 20 minutes.
Guest:Would you ask him to call me back, please? My name is Tom Brown.
Telephone receptionist:Would you mind saying that again, please?
Guest:Not at all. It's Tom Brown.
Telephone receptionist:And your telephone number, please?
Guest:It's 2844 2848.
Telephone receptionist:2844 2848… is that right?
Guest:Yes.
Telephone receptionist:I'll give him the message.
Guest:Thank you.
Telephone receptionist:Thank you for your call. Goodbye.
Guest:Goodbye.

電話接線生：早晨，Avis貿易。我是 Amy Wong。請問有甚麼可以幫你？
客人：可以幫我接線到Smith先生嗎？
電話接線生：請問你有甚麼事情？
客人：我來電是想約見Smith先生的。
電話接線生：請稍等。
客人：謝謝。
電話接線生：不好意思，Smith先生不在。你想留個訊息嗎？
客人：他甚麼時候回來？
電話接線生：他應該在大約20分鐘後回來。
客人：請問你可以叫他給我回電嗎？我叫Tom Brown。
電話接線生：可以再說一次嗎？
客人：沒問題。我是Tom Brown。
電話接線生：請問你的電話號碼是甚麼？
客人：2844 2848。
電話接線生：2844 2848……對嗎？
客人：對。
電話接線生：我會給他留訊息。
客人：謝謝。
電話接線生：謝謝你的來電，再見。
客人：再見。