移至主內容
餐飲業 - 電話訂座
職業英語對話

Staff:Good afternoon. Reservations, Nathan Restaurant, Nicky speaking. Can I help you?
Guest:Hello. I'm calling to book a table for two for tonight.
Staff:I'm sorry, but this evening's fully booked.
Guest:What a shame! Can you manage tomorrow evening?
Staff:At what time?
Guest:7 o'clock.
Staff:I'm afraid we have no tables at 7 p.m., but how about 7:45 p.m.?
Guest:Oh! That's good. Thank you very much.
Staff:No problem. May I have your name, please?
Guest:It’s Dora Kay.
Staff:Kay, is that K-A-Y?
Guest:Yes, that's right, and Dora is D-O-R-A.
Staff:Thank you, Ms Kay, and could I have your contact number?
Guest:Of course. 9844 8899.
Staff:9844 8899?
Guest:That's correct.
Staff:Thank you.
Guest:Ah, could you tell me how to get to the restaurant?
Staff:Yes. Actually, the best way is to check it on our website. Could you please jot it down?
Guest:Sure.
Staff:Our website is www.nathans_r.com/fairton-hotel.hk.
Guest:OK. www.nathans_r.com/fairton-hotel.hk. Fine. Thank you.
Staff:Thank you for your booking. We look forward to seeing you tomorrow at 7:45 p.m.
Guest:Thank you for fitting us in.
Staff:I’m happy to help. Goodbye.
Guest:Goodbye.

員工:午安,歡迎致電Nathan餐廳預約。我是Nicky,請問有甚麼可以幫你?
客人:你好。我想預留今晚的餐桌,兩位。
員工:不好意思,今晚所有座位都被預約了。
客人:真可惜! 可以安排明天晚上嗎?
員工:請問時間是?
客人:7時。
員工:晚上7時我們還沒有座位,7時45分可以嗎?
客人:噢!好的。謝謝。
員工:沒問題。可以提供你的名字嗎?
客人:Dora Kay。
員工:Kay,是K-a-y嗎?
客人:對,Dora是D-o-r-a。
員工:謝謝Kay小姐,可以留下聯絡電話嗎?
客人:當然可以。9844 8899。
員工:9844 8899?
客人:正確。
員工:謝謝。
客人:可以告訴我怎樣去餐廳嗎?
員工:可以,其實最方便是到我們的網站查看,你可以抄下嗎?
客人:當然可以。
員工:我們的網址是www.nathans_r.com/fairton-hotel.hk。
客人:www.nathans_r.com/fairton-hotel.hk。好的,謝謝。
員工:謝謝你的預訂。明晚7時45分見。
客人:謝謝你為我們安排。
員工:不用客氣。再見。
客人:再見。