物流业 - 追踪快递取件服务

职业英语对话

Customer service agent:Good morning. PowerLink Logistics, this is Susan Lee speaking. May I help you?
Customer:Good morning. I'm calling to schedule a courier pickup service.
Customer service agent:May I have your name and your account number, please?
Customer:Sure. This is Jason McDonald. My account number’s 753-1426D.
Customer service agent:Okay. 753-1426D, Mr McDonald. So your address is Lux Jewels, 5th Floor of the Pacific Place, right?
Customer:Yes, that's right. Please ask your courier to take the lift to the 5th Floor and he'll see our shop on his right-hand side.
Customer service agent:Thanks for the information, Mr McDonald. Our courier will come to collect your parcel at 11 a.m.

客户服务员：早上好，欢迎致电PowerLink物流。我是Susan Lee，请问有什么可以帮你？
客户：早上好，我想预约速递收件服务。
客户服务员：可以麻烦你提供姓名和账号吗？
客户：我叫Jason McDonald，账号是753-1426D。
客户服务员：好的，753-1426D，McDonald先生。你的地址是太古广场5楼的Lux珠宝，对吗？
客户：对的。麻烦告诉你的速递员乘电梯到5楼，他会在右边找到我们的店。
客户服务员：谢谢McDonald先生的信息，我们的速递员将在上午11时前来收件。