物流业 - 回应取件的要求
职业英语对话
Logistics assistant:Good afternoon. DDK Domestic Express Services, Nicky speaking. Can I help you?Client:Hello. I'm calling to schedule a courier pickup of my parcel at 11 a.m.
Logistics assistant:I'm sorry but all of the couriers are occupied this morning.
Client:What a shame! Can it be arranged this afternoon?
Logistics assistant:At what time?
Client:1 p.m.
Logistics assistant:I'm afraid we have no couriers available at 1 p.m., but how about 2 p.m.?
Client:Oh, that's good. Thank you very much.
Logistics assistant:No problem. May I have your name, please?
Client:It’s Dora Kay.
Logistics assistant:Kay, is that K-A-Y?
Client:Yes, that's right. And Dora is D-O-R-A.
Logistics assistant:Thank you, Ms Kay, and could I have your contact number?
Client:Of course. It's 9844 8899.
Logistics assistant:9844 8899.
Client:That's correct.
Logistics assistant:Thank you.
Client:Umm, could you tell me where I can get a rate and time quote for your services?
Logistics assistant:Yes. Actually the best thing to do is check it on our website, www.ddk.com/check-rate.
Client:That’s www.ddk.com/check-rate. Fine. Thank you.
Logistics assistant:Thank you for choosing our service. Our courier will contact you shortly for the exact pickup location.
Client:Okay. Thanks for your help.
Logistics assistant:You're welcome. Bye.
物流助理员：午安，欢迎致电DDK本地速递服务。我是Nicky，请问有什么可以帮你？
顾客：你好，我想预约一个速递员上午11时过来收件。
物流助理员：不好意思，今天早上所有速递员都很忙碌。
顾客：真可惜！你可以安排下午吗？
物流助理员：什么时间？。
顾客：1点。
物流助理员：我恐怕下午1点我们也没有速递员有空，2点可以吗？
顾客：好的，谢谢。
物流助理员：不用客气。可以提供你的姓名吗？
顾客：Dora Kay。
物流助理员：Kay是K-a-y吗？
顾客：没错。Dora是D-o-r-a。
物流助理员：谢谢Kay小姐。可以给我联络号码吗？
顾客：当然可以，9844 8899。
物流助理员：9844 8899。
顾客：正确。
物流助理员：谢谢。
顾客：可以告诉我哪里找到有关你们服务和送件时间的报价吗？
物流助理员：可以，最佳方法是浏览我们的网址www.ddk.com/check-rate。
顾客：www.ddk.com/check-rate。好的，谢谢。
物流助理员：谢谢你选用我们的服务。我们的速递员很快会与你联络，确认准确的收件位置。
顾客：谢谢你的帮忙。
物流助理员：不用客气，再见。
