物流业 - 解释货品延误原因
职业英语对话
Logistics assistant:Good afternoon. How can I help you?Customer:My boss ordered a shipment from Busan to Taipei yesterday. You know, it was supposed to depart at 5:25 p.m. and it should take about 2.5 days to get there. But so far, we...
Logistics assistant:Excuse me. But what can I do for you?
Customer:Oh sorry, almost forgot the shipping documents.
Logistics assistant:No problem. May I know the reference number, please?
Customer:Yes, yes, yes. Um, it’s 316-TG-6.
Logistics assistant:Okay. Just a minute. Right, here it is. The shipment was delayed due to the heavy storm in Busan.
Customer:I see. So when will the shipment arrive?
Logistics assistant:The estimated arrival date is 19th August. Sorry for the delay.
Customer:That’s fine. Thank you so much for your help.
Logistics assistant:You're most welcome
员工：午安。我有什么可以帮你？
客人：我的老板昨天订了一批货物由釡山送往台北。它本应在下午5点25分起程，约两天半后到达。但至目前为止，我们……
员工：不好意思，但我能为你做些什么？
客人：哦，对不起，几乎忘记了运输文件。
员工：没问题。我可以知道参考编号吗？
客人：是、是、是。嗯，316-TG-6。
员工：好吧，请稍候。对，就是这个。由于釜山的暴风雨，运输被延迟了。
客人：原来是这样，那么货物何时到达？
员工：预计到达日期为8月19日。抱歉耽误了。
客人：可以。非常感谢你的帮忙。
员工：不用客气。
