进出口业 - 处理要求

职业英语对话

Customer:Excuse me, please. Do you have spare copies of this catalog? There’s only one here.
Salesperson:Yes, we do. But starting this year, trade fair visitors need to pay for them. You know, printing costs have gone up so much.
Customer:Are you asking me to pay for a catalog? This is crazy.
Salesperson:Sorry, sir. This is the company policy and we cannot allow exceptions.

客人：不好意思，请问这本目录你们还有吗？这儿只有一本。
销售员：有的，我们有。但从今年开始，展销会参观者需要支付目录的费用。你也明白，印刷成本上涨了许多。
客人：你要我付款购买目录？这是疯了吧！
销售员：先生，不好意思。这是我们公司的规定，没有例外。