顾客服务业 - 提供餐厅资讯

职业英语对话

Staff:Good morning, madam. How may I help you?
Guest:Good morning. Do you know a Chinese vegetarian restaurant called Double Happiness?
Staff:Yes, it's very close. Just about a 5-minute walk. Go out of our restaurant and turn right. Walk past the church. Cross the zebra crossing and it's right in front of you.
Guest:Um, it sounds a bit difficult. Could you give me a map?
Staff:Certainly, madam. See, here we are. Go out, turn right, pass the church, which is here…
Guest:I see. That's the zebra crossing and this is Double Happiness Restaurant. Thank you very much.
Staff:It's my pleasure. Anything else?
Guest:Oh, by the way, do you think the staff there speak English? I want to book a table for this evening.
Staff:Um, that may be a bit difficult. Well, I'll do it for you if you like.
Guest:Sure. Oh, please do. A table for two, please.
Staff:Under your name? And what time?
Guest:Yes, please. Just leave my initials, J.T., 7:30 p.m., please.
Staff:All right. A table for two for J.T. at 7:30 p.m. tonight. Got it.
I'll be right back, madam
Guest:Thank you very much indeed. That’s very kind of you.

员工：小姐早上好。请问有什么可以帮你？
客人：早上好。你知道有家中式素食餐厅叫Double Happiness的吗？
员工：对，离这儿很近，只需步行大约5分钟就到了。走出餐厅、右转，经过教堂，横过斑马线，它就在你的前方。
客人：好像很复杂。可以给我一张地图吗？
员工：当然可以。看，我们在这儿。走出去，右转，经过教堂，就是这里。
客人：明白了。这是斑马线，这是Double Happiness餐厅。谢谢你。
员工：不用客气。还有其他事情需要帮忙吗？
客人：噢，顺便一问，你知道那家店的员工会说英语吗？我想今晚预留一张桌子。
员工：对他们来说可能有点困难。如有需要，我可以帮忙。
客人：太好了。请帮忙预留一张餐桌，两位用餐。
员工：用你的名字留座吗？请问什么时间？
客人：对。请用我名字的首个字母，J.T.，晚上7时30分。
员工：好的。今晚7时30分，J.T，一张桌子，两位。知道了，小姐请稍等。
客人：太谢谢你了。