Telephone receptionist:Good morning. Avis Trading, Amy Wong speaking. Can I help you?
Guest:Could you put me through to Mr Smith, please?
Telephone receptionist:May I know what this is about?
Guest:I'm calling to make an appointment to see Mr Smith.
Telephone receptionist:Hold the line, please.
Guest:Thank you.
Telephone receptionist:I'm afraid Mr Smith's out at the moment. Would you like to leave a message?
Guest:When will he be back?
Telephone receptionist:He should be back in about 20 minutes.
Guest:Would you ask him to call me back, please? My name is Tom Brown.
Telephone receptionist:Would you mind saying that again, please?
Guest:Not at all. It's Tom Brown.
Telephone receptionist:And your telephone number, please?
Guest:It's 2844 2848.
Telephone receptionist:2844 2848… is that right?
Guest:Yes.
Telephone receptionist:I'll give him the message.
Guest:Thank you.
Telephone receptionist:Thank you for your call. Goodbye.
Guest:Goodbye.

电话接线生：早上好，Avis贸易。我是 Amy Wong。请问有什么可以帮你？
客人：可以帮我接线到Smith先生吗？
电话接线生：请问你有什么事情？
客人：我来电是想约见Smith先生的。
电话接线生：请稍等。
客人：谢谢。
电话接线生：不好意思，Smith先生不在。你想留个讯息吗？
客人：他什么时候回来？
电话接线生：他应该在大约20分钟后回来。
客人：请问你可以叫他给我回电吗？我叫Tom Brown。
电话接线生：可以再说一次吗？
客人：没问题。我是Tom Brown。
电话接线生：请问你的电话号码是什么？
客人：2844 2848。
电话接线生：2844 2848……对吗？
客人：对。
电话接线生：我会给他留讯息。
客人：谢谢。
电话接线生：谢谢你的来电，再见。
客人：再见。