顾客服务业 - 介绍推广活动
职业英语对话
Customer:Excuse me. Will there be any promotions in the coming month?
Customer service assistant:There will be many promotions coming, such as the Chinese New Year lucky draw, the sportswear final sale, the movie-lover game, etc.
Customer:Wow! Many indeed. I would have missed my chances if I hadn’t asked you.
Can you notify me the promotions of each month?
Customer service assistant:No problem. I can send you the information to your personal email. Actually there's a better way for you to get the information.
Customer:Really? How?
Customer service assistant:You can download our smart phone app, namely “Little Diary”. This app is a visual calendar diary. By downloading the app to your phone, you can have our exclusive i-coupon offers and updated shopping and dining privileges. It's easy to get the information of the coming promotions. You won't ever miss any of our events or promotions. Besides, this app also has built-in paintings by an internationally renowned illustrator.
Customer:Do I have to pay for it?
Customer service assistant:No, you don't. It’s free.
Customer:Well, it sounds great. I may try it.
Customer service assistant:You’re right. It’s really practical and easy to use, unlike other apps. Let me show you.
Customer:Fantastic. I'll download it when I get home.
Customer service assistant:You can call me if you have any questions. Is there anything else I can help you with?
Customer:Nothing for now. Thank you for your recommendation.
Customer service assistant:You're welcome. Enjoy your shopping.
顾客:不好意思,接下来的一个月你们会有什么推广活动吗?
客户服务助理:我们有许多推广活动,例如农历新年幸运抽奖,运动服饰年度大减价,电影发烧友游戏等。
顾客:哇,确实很多,如果我没有问你,就会错失许多机会。你可以把每月的推广活动信息寄给我吗?
客户服务助理:没问题。我可以通过电邮把资料发送给你,但实际上还有更好的方法让你获得这些信息。
顾客:真的吗?是怎样呢?
客户服务助理:你可以下载我们名为「小日记」的手机应用程序。这个应用程序是一个日历记事本。通过应用程序下载到你的手机内,你便可以享用所有独家的电子优惠券,以及最新的购物和餐饮优惠。取得这些优惠信息变得非常方便。而且你不会错过我们任何的活动和推广讯息。此外,应用程序还附有由一名国际知名插画师绘画的作品。
顾客:我需要付费吗?
客户服务助理:不用,这是免费的。
顾客:听起来不错,我可以试试。
客户服务助理:对,它真的很实用而且容易使用,不像其他的应用程序。让我为你示范。
顾客:真的不错。回家后我会下载。
客户服务助理:如果你有任何问题,欢迎致电给我。还有其他事情可以为你效劳吗?
顾客:暂时没有其他需要了,谢谢你的推介。
客户服务助理:不用客气,祝你购物愉快。
