Offering discount and special service
Requesting payment settlement
Responding request on tracking order
Making apologies
Selling T-shirts
Processing an order
Handling general enquiry
Selling product
Responding to request for discount
Asking customer for preference
Responding request
Introducing new model
Introducing product
Introducing the latest collection
Chatting with peer
Selling materials
Handling request
Handling delivery
Handling change in delivery date
Declining change of order
Discussing the quoted price
Arranging follow-up for wrong delivery
Arranging urgent follow-up after delivery
Arranging follow-up after delivery
