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Import and Export - Responding to request for discount
Workplace English Conversation

Buyer:Well, Mr Morrison. I'm afraid I have to say that your offer doesn't seem appealing enough to me. Could you give me a better quote? How about a higher discount as an introductory offer, instead of 5%? Mr Morrison, I'm really interested in building a long-term collaborative relationship with your company. I do hope to do more business with you in the future.
Salesperson:Uh…Ms Yu, let me check and see what I can do. Ms Yu, if you don't mind arranging your own insurance and transportation, I can lower the price to £16,500 FOB Hong Kong. And as a gesture of goodwill, I am prepared to offer you free samples of our wooden utensils. On top of that, if you make a 50% advance payment and settle the balance by cashier’s order or international money order within 15 days after the acceptance of the utensils, you'll get an additional 2.5% discount on the invoice value.
Buyer:Well, let me see. So, all together we're talking about a total discount of 7.5%, plus free wooden utensil samples, right?
Salesperson:Exactly. Please understand that we've done all we can do to give you the best quote. By the way, have you checked with our competitors? If you've got their quotes and compare theirs with ours, I'm sure you'll find our quote the most competitive in the market.
Buyer:Well, that's very impressive. How soon can you deliver the order?
Salesperson:Normally we can deliver it within 2 weeks, once your order reaches us.
Buyer:Perfect. I think we'll be ready to order in the next few days, most probably after I get my boss’ approval. Um…one last thing, I wonder whether I could have your new offer on paper.
Salesperson:Yes, sure. I'll send it to you first thing tomorrow. If you need more information about the price and availability of our products, just give me a ring.