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Import and Export - Handling request
Workplace English Conversation

Customer:Excuse me, please. Do you have spare copies of this catalog? There’s only one here.
Salesperson:Yes, we do. But starting this year, trade fair visitors need to pay for them. You know, printing costs have gone up so much.
Customer:Are you asking me to pay for a catalog? This is crazy.
Salesperson:Sorry, sir. This is the company policy and we cannot allow exceptions.

客人:不好意思,請問這本目錄你們還有嗎?這兒只有一本。
銷售員:有的,我們有。但由今年開始,展銷會參觀者需要支付目錄的費用。你也明白,印刷成本上漲了許多。
客人:你要我付款購買目錄?這是瘋了吧!
銷售員:先生,不好意思。這是我們公司的規定,沒有例外。