Import and Export - Handling request
Workplace English Conversation
Customer:Excuse me, please. Do you have spare copies of this catalog? There’s only one here.Salesperson:Yes, we do. But starting this year, trade fair visitors need to pay for them. You know, printing costs have gone up so much.
Customer:Are you asking me to pay for a catalog? This is crazy.
Salesperson:Sorry, sir. This is the company policy and we cannot allow exceptions.
客人：不好意思，請問這本目錄你們還有嗎？這兒只有一本。
銷售員：有的，我們有。但由今年開始，展銷會參觀者需要支付目錄的費用。你也明白，印刷成本上漲了許多。
客人：你要我付款購買目錄？這是瘋了吧！
銷售員：先生，不好意思。這是我們公司的規定，沒有例外。
