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Customer Services - Introducing promotion activities
Workplace English Conversation

Customer:Excuse me. Will there be any promotions in the coming month?
Customer service assistant:There will be many promotions coming, such as the Chinese New Year lucky draw, the sportswear final sale, the movie-lover game, etc.
Customer:Wow! Many indeed. I would have missed my chances if I hadn’t asked you.
Can you notify me the promotions of each month?

Customer service assistant:No problem. I can send you the information to your personal email. Actually there's a better way for you to get the information.
Customer:Really? How?
Customer service assistant:You can download our smart phone app, namely “Little Diary”. This app is a visual calendar diary. By downloading the app to your phone, you can have our exclusive i-coupon offers and updated shopping and dining privileges. It's easy to get the information of the coming promotions. You won't ever miss any of our events or promotions. Besides, this app also has built-in paintings by an internationally renowned illustrator.
Customer:Do I have to pay for it?
Customer service assistant:No, you don't. It’s free.
Customer:Well, it sounds great. I may try it.
Customer service assistant:You’re right. It’s really practical and easy to use, unlike other apps. Let me show you.
Customer:Fantastic. I'll download it when I get home.
Customer service assistant:You can call me if you have any questions. Is there anything else I can help you with?
Customer:Nothing for now. Thank you for your recommendation.
Customer service assistant:You're welcome. Enjoy your shopping.

顧客:不好意思,接下來的一個月你們會有甚麼推廣活動嗎?
客戶服務助理:我們有許多推廣活動,例如農曆新年幸運抽獎,運動服飾年度大減價,電影發燒友遊戲等。
顧客:嘩,確實很多,如果我沒有問你,就會錯失許多機會。你可以把每月的推廣活動資訊寄給我嗎?
客戶服務助理:沒問題。我可以透過電郵把資料發送給你,但實際上還有更好的方法讓你取得這些資訊。
顧客:真的嗎?是怎樣呢?
客戶服務助理:你可以下載我們名為「小日記」的智能手機應用程式。這個應用程式是一個日曆記事本。通過應把用程式下載到你的手機內,你便可以享用所有獨家的電子優惠券,以及最新的購物和餐飲優惠。取得這些優惠資訊變得非常方便。而且你不會錯過我們任何的活動和推廣訊息。此外,應用程式還附有由一名國際知名插畫師繪畫的作品。
顧客:我需要付費嗎?
客戶服務助理:不用,這是免費的。
顧客:聽起來不錯,我可以試試。
客戶服務助理:對,它真的很實用而且容易使用,不似其他的應用程式。讓我為你示範。
顧客:真的不錯。回家後我會下載。
客戶服務助理:如果你有任何問題,歡迎致電給我。還有其他事情可以為你效勞嗎?
顧客:暫時沒有其他需要了,謝謝你的推介。
客戶服務助理:不用客氣,祝你購物愉快。