Customer Services - Giving information about bus stop

Workplace English Conversation

Staff:How may I help you, sir?
Guest:Um, I'd like to do some shopping in the Harbour City. Is there a bus which goes there?
Staff:Umm, yes. Go out of the restaurant and turn right. Walk along Queen Street for 2 minutes, pass the hospital and you’ll see a bus stop on your right.
Guest:So I go out of the restaurant, turn right and go along Queen Street?
Staff:That's right.
Guest:Thank you very much. But which bus goes to the Harbour City? 7 or 17? How forgetful I am!
Staff:Do you want me to call the bus company to ask?
Guest:Really? Can you? That would be great. Thank you so much.
Staff:You're welcome, sir. Just a moment, please.

員工：先生，請問有甚麼可以幫你？
客人：我想到海港城購物。有巴士去那兒嗎？
員工：有。走出餐廳後轉右。沿皇后街步行2分鐘，經過醫院，之後你便會在右邊看見巴士站。
客人：那我走出餐廳，轉右和沿著皇后街走？
員工：對。
客人：謝謝你。但哪一輛巴士去海港城呢？是7號還是17號？我真善忘！
員工：你需要我致電巴士公司查詢嗎？
客人：可以嗎？那太好了。謝謝你。
員工：先生，不用客氣。請稍等。